Privacy Policy

Carizma Motors, LLC

Carizma Motors

Effective Date: March 1, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Carizma Motors ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes. All text messaging originator opt-in data is kept strictly confidential and used solely for direct communication regarding your inquiries, vehicle purchases, or services.

1. Information We Collect

Personal Information:

1-Name, email address, phone number, and physical address

2-Payment information when you complete a purchase or financing

3-Communication consent and opt-in timestamps for SMS or email

Non-Personal Information:

1-IP address, browser type, and device details

2-Website usage patterns and analytics

3-Cookies and similar tracking technologies

Customer Communication:

Records of inquiries, vehicle selections, test drive bookings, and support requests

2. How We Use Your Information

We use collected data to:

Respond to inquiries and fulfill service or purchase requests

Provide customer support and appointment confirmations

Send vehicle availability updates, financing notifications, and promotional offers (when consented)Improve website performance and user experience

Maintain opt-in and consent logs for compliance

Prevent fraud and ensure platform security

3. SMS Messaging & Compliance

Text Message Terms & Conditions:

By opting in to SMS communications, you agree to receive messages related to vehicle updates, appointment reminders, customer service, and dealership communications from Carizma Motors.

Opt-In & Consent:

Texts are sent only after you have explicitly opted in

All opt-in records are time-stamped and securely stored

We comply with TCPA, CTIA, and A2P messaging regulations

Opt-Out Instructions:

Reply "STOP" to unsubscribe from SMS at any time

You will receive a confirmation and no further messages unless you re-subscribe

Opt-out requests are processed within 24 hours

Message Frequency & Content:

Frequency depends on your interaction with our dealership

Messages are transactional or appointment-based unless separate consent is given for marketing

Help & Support:

Text "HELP" for SMS support Or contact us at 📧 [email protected] or 📞 (806) 712-2279

Carrier Information:

Message and data rates may apply

Major U.S. wireless carriers are supported and not liable for delayed or undelivered messages

SMS Data Protection Statement:

Your SMS data is

never sold or shared, except:

With service providers helping to deliver SMS If required by law (e.g., court orders)We enforce strong data protection measures across all communications.

4. Information Sharing & Disclosure

do not sell or rent

your personal data.

We may share limited data with:

Service Providers:

For financing, vehicle delivery, payment processing, and customer service SMS platforms for sending messages (with your opt-in)All providers are contractually obligated to protect your data

Legal Requirements:

If necessary to comply with legal obligations or enforce our rights

Business Transfers:

In the event of a merger or acquisition, your data will remain protected under this policy

5. Data Security

We safeguard your data using:

Encryption during transfer and storage

Restricted staff access and multi-factor authentication

Regular security reviews and data protection training

Incident response procedures and regular backups

While we strive to ensure high levels of security, no method of transmission is 100% secure.

6. Cookies & Tracking Technologies

We use cookies and related tools to:

Understand website usage and improve services

Save your preferences for a better user experience

Measure site performance and personalize content

You can control cookies through your browser settings. Disabling them may affect some features.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal data

Opt-out of marketing emails via the “unsubscribe” link

Opt-out of SMS by replying "STOP"

Request details on how your data is used

Withdraw consent for future communications

File a complaint with a regulatory authority, if needed

To exercise any of these rights, please contact us using the info provided below.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content. We recommend reviewing their policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most recent version will always be available on our website. If significant changes are made, we will notify users via website notice or email.